1. Definitions and Interpretations in these Conditions
StudyCELTA organizes and acts as an agent for overseas bodies which offer and supply clients (students) with tuition and accommodation for in-country teacher training courses. StudyCELTA as agent effects all bookings and reservations for students and it may, at its discretion, intercede without charge on behalf of students who become in dispute with any persons or bodies in connection with any matters arising, provided, however, that StudyCELTA shall not thereby be liable or become liable in any way in connection with any such matter.
2. Registration
We would recommend that you apply for a vacancy in the course that you are interested in as soon as possible, as the places in our teacher training center partners are limited and the demand for these kinds of courses is very high. Considering that the application process may take up 2 to 3 weeks, applying with a minimum of 8 weeks before the course starting date is required in order to secure a vacancy on the course requested.
Sometimes, it may occur that because of unexpected cancellations some last minute vacancies may become available on the courses. Please, always ask us about availability on the course that you are interested in.
3. Payment Policy
Once you have undergone the application process, if a vacancy has been offered to you by the teacher training center, we will send a payment request for you to proceed with the payment of the deposit first, and the balance later.
You will have 7 days from the moment the vacancy is offered and the moment we send you the payment request for you to pay the deposit that will secure your vacancy on the course. Once we confirm the reception of the deposit, your vacancy will be officially secured.
Remaining course fees (balance) are to be paid 4 weeks before the course starts at the latest, unless otherwise indicated. We recommend to book as early as possible to avoid availability problems and late charges. The payment request sent with the confirmation is normally in Euros, New Zealand or Australian Dollars. If the time allowed for payment is not met, StudyCELTA is entitled to withdraw from the contract while charging the full cost of cancellation.
4. Complaints
Should you have difficulties with the training center, tutors or accommodation, first contact the center management. If the problem is not resolved to your satisfaction, get in touch with us immediately by letter or by email and not after returning home. Notwithstanding the provisions of this agreement excluding legal obligation or liability on its part, nevertheless StudyCELTA will in the event of a complaint by a student against an overseas body in connection with its preferred course or associated accommodation, use its best endeavors to rectify the situation to the reasonable satisfaction of the student provided that such complaint was notified to the appropriate persons abroad as soon as reasonably practicable. Complaints can only be properly addressed when made before termination of the program.
5. Cancellation Policy
As well as the same pricing policy, we also maintain the same cancellation policy that each of our teacher training center partners has for their training programmes.
To find out the exact details please, refer to the information about cancellations in the information page of each of the teacher training centers. Some of the centers may have their cancellation policy included within the application form. Please, before completing your application form read very carefully the information about cancellations contained in the programme's page and the application form.
6. Liability
StudyCELTA is not liable if the negligence or failure to fulfill the contract is due to failure by the clients, unforeseen occurrences and occurrences which could not be averted by a third party, Act of God or an event which StudyCELTA or the service provider could not have foreseen or averted despite all care.
7. Insurance
You are responsible for sufficient accident and medical insurance coverage. It is advisable to adapt accident and health insurances to the needs of the respective country you are traveling to and also to take out a theft and luggage insurance.
These terms and conditions are not binding for those that have just filled out the application package and have initiated the application process. These terms and conditions only apply from the moment a vacancy is offered and the student pay for the deposit to secure the vacancy, from that moment, the terms and conditions mentioned above are binding.
For Further Information contact our Programmes Coordinator
Further Information
Javier Mora
CELTA Programmes Coordinator
StudyCELTA
Email:
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www.studycelta.com
Tel.: + 34 954 53 21 53 (International)
Fax.: + 34 954 32 22 33 (International)
Calling from or to the UK: +44 (0)20 813 33 653
or call us for free using Skype.
